At City Lickers Dog Day Stay, we are committed to protecting your privacy and ensuring the security of any personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with Australian privacy laws.

1. Information We Collect

We collect personal information that is necessary for us to provide our services to you. This may include:

• Your name, address, phone number, and email address.
• Your dog’s name, breed, age, health, and behaviour details.
• Payment information when processing bookings or services.
• Details related to your interactions with us, including communication preferences.

2. How We Use Your Information

City Lickers Dog Day Stay uses the information collected to:

• Provide dog day care services tailored to your and your dog’s needs.
• Communicate with you about appointments, services, and updates regarding your dog.
• Process payments for services.
• Send promotional materials, newsletters, or special offers (you may opt out at any time).
• Improve our services based on customer feedback and data analysis.

3. Sharing of Information

We respect your privacy and will never sell or share your personal information with third parties except as required by law, or as necessary to provide our services. This may include:

• Payment processors to facilitate secure transactions.
• Veterinarians or emergency services in case of a medical emergency involving your dog.

4. Data Security

We take the security of your personal data seriously and implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and restricted access to sensitive data.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or outdated information.
• Request deletion of your personal information, subject to any legal obligations.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at [insert contact email].

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how visitors use our site. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites, and we encourage you to review their policies before providing any personal information.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised date.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy, or how we handle your personal information, please contact us at: